FAQ

Below are some frequently asked questions about our services.  If you question is not answered below please don’t hesitate to get in touch on 01686 628548 or email info@cdl-group.co.uk.

C.O.M.S - Will I need to employ an extra person to run my QMS?

With the C.O.M.S system (Certified online management system) it can be easily managed by one dedicated person or shared out around depts. We will be more than happy to offer advice as to how it will fit into your company.

Is the C.O.M.S system limited by size of company?

No the C.O.M.S (Certified online management system) can be used by any size of company from a sole trader to a large corporation.

What do I do if I get a cheaper quote?

In the unlikely event that you find a cheaper quote, we have pledged to match any like for like quote, so please just call and we will honour our promise.

If we use the C.O.M.S system, do we still have to have a physical audit?

No all our surveillance auditing is carried out remotely so you will only receive a physical visit if you request one.

With C.O.M.S, can I gain a UKAS accreditation?

The certification you receive is internationally accredited, if you require any specific UK only accreditation please ask and we will be happy to help.